Bring your website to life with a custom AI Agent:

For years, businesses have focused on generating traffic to their websites using social media, SEO techniques and organic marketing. However, the big question still remains: what can we do to convert more of that traffic into sales?

Why are visitors leaving your website instead of converting?

• No one engages them instantly
• Forms feel like a dead end
• Questions go unanswered
• Attention is lost within seconds
• Competitors answer in real-time

Here are just a few of the benefits of AI Agents:

• Increase website enquiries
• Respond instantly to every visitor
• Reduce admin time and missed opportunities

About AI Agents in the UK:

While AI agents have been confused with website chatbots for quite a few years now, they are finally becoming the norm, as seen in the US and other technology-leading regions around the world. While all our AI Agent website chatbot developer services are delivered digitally and are therefore available in the UK and internationally, most of our client base is in London, Surrey, Sussex, Bedfordshire, Hampshire, Oxfordshire & Cambridgeshire. If you have any questions about our AI agent developer services and how they can help take your brand to the next level, do not hesitate to contact me.

• Fully GDPR-compliant custom AI Agents
• Your strategic marketing partners since 2014

• Capture and qualify leads automatically, 24/7
• Engage and respond instantly to every visitor
• Increase conversion from website visitors
• Handle repetitive enquiries without staff involvement
• Reduce admin time and missed opportunities

• One-Off Build & Setup – £4,350
• Monthly Management – £450 (includes platform costs and up to 15,000 credits per month)

• 4-6 Weeks (from start to launch)

AI Strategy Phase includes:

• Discovery call / AI Audit
• AI Agent Plan tailored to your business [3-Page Report detailing goals, audience, tone of voice, intents, etc]

Core system design includes:

• 3 Core Intents / Key Objectives [Request a Quote, Book an Appointment, etc]
• 3 Conversation Flows [Max 15 Nodes each]
• Up to 6 Data Capture Points [Name, email, phone, job details, etc]
• 1 Human Handover Option [Via Message/Callback or Direct Link Only]

AI Agent intelligence and knowledge setup includes:

• 2 Knowledge Bases [Website (no page limits) + 50 Q&A] – all in 1KB
• 1 Connected LLM [GPT-4o-mini] for smart, natural replies
• Large Language Model (LLM) Training [Maximum 50 instructions]
• Response Time Guarantee [Replies within seconds 24/7]

Testing & optimisation includes:

• Live Password-Protected Prototype of your AI Agent Pre-Launch [Receive a link to test your agent]
• x50 Scripted Tests for 95% Intent Accuracy [If your agent does not reach 95% intent accuracy before launch, we will continue optimisation at no additional cost until it does.]

Deployment of AI Agent on website includes:

• GDPR & data handling setup [Short statement included]
• Website deployment & agent launch [Go-live configuration – website only]
• 30-Day Quality Assurance Guarantee Included [See Terms & Conditions]

• Review all active conversations / Identify any obvious misunderstandings

• Fix small wording issues or misfires

• Ensure the agent still responds correctly to the 3 supported intents
• Check fallbacks aren’t triggering too often

• Confirm the website widget is working fully
• Make sure the LLM is stable and responds properly

Basic compliance checks include:

• Data Capture & Retention [Ensure no unexpected or unnecessary personal data is being collected and stored. Conversations should auto-delete or follow the correct retention period.]
• Consent & Transparency Check [Ensure the agent always clarifies when it collects personal data, how it is used, and that the privacy message within the agent is visible.]
• Channel & Form Compliance [Check settings for compliant data handling. Ensure form submissions or email captures are transferred securely. Validate HTTPS/SSL and secure endpoints.]
• Policy Verification [Verify the short privacy/GDPR statement included with the Essential AI Agent package. Make small wording updates if needed.]
• Integration Safety Check [Ensure integrated forms or emails don’t expose personal data. Check basic webhook endpoints are properly formatted and secure.]

• Resolve small errors or broken replies / Tidy minor logic issues
• Fix low-effort updates within the single flow

• Monthly performance report + optimisation recommendations
• Six-weekly strategy call (optional)

AI Agent WhatsApp Deployment Includes:

• Connecting AI agent to WhatsApp Business API
• Configuring messaging workflows
• Ensuring compliance with platform requirements
• Testing real conversations

Multi-Channel Deployment

Additional platform integrations (e.g. Instagram, Facebook Messenger, SMS, or CRM systems) can be implemented via API and are available as optional add-ons depending on your business requirements.

Enable smooth, intelligent escalation from your AI agent to human team members when complex issues, sensitive topics or user requests arise. Automated handovers ensure customers get the right support at the right time without losing conversation context.

Includes:

• Automated handover triggers: keywords, user requests “talk to human” or custom rules
• Seamless context passing (conversation history, customer data, intents) to the human agent
• Integration with Voiceflow for advanced conversation orchestration and handover flows
• Make (Integromat) automation for routing to your preferred channels (WhatsApp, email, Slack, Zendesk, …)
• Basic notification system to alert your team of incoming handovers
• Simple dashboard to monitor handover frequency and performance
• Conversation context is fully transferred to the human agent

More complex additional add-ons for further growth:

• Custom escalation logic and multi-level routing (Tier 1 → Specialist → Manager)
• Live handoff with real-time chat bridging (customer stays in the same thread)
• Post-handover AI summarisation and follow-up automation
• Advanced analytics on handover reasons, resolution times and agent performance
• Integration with your existing helpdesk / CRM for automatic ticket creation

Expand your AI ecosystem by creating additional specialised agents for different departments or functions within your business. Each agent is trained and configured independently to handle its own role, workflows and objectives.

Examples:

• Accounting & Finance Agent (invoices, payment queries, reporting)
• Customer Complaints & Resolution Agent (issue handling, escalation flows)
• Customer Service Agent (general enquiries, support requests)
• Sales Qualification Agent (lead screening, booking, objections handling)
• Internal Operations Agent (HR, SOPs, internal requests)

Includes:

• Designing a dedicated AI Agent for a specific business function
• Defining core objectives, role scope and escalation rules
• Building 2–4 tailored conversation flows per agent
• Training the agent on business-specific knowledge base (docs, FAQs, policies)
• Integrating agent with existing CRM / WhatsApp / platforms (where applicable)
• Setting permissions, boundaries, and compliance rules per function
• Testing real scenarios for accuracy and performance

Further, more complex optional added agent add-ons:

• Multi-Agent Coordination Setup (agents communicating with each other)
• Advanced Workflow Automation between departments
• Monthly optimisation & performance tuning per agent
• Ongoing knowledge base updates and retraining
• Analytics dashboard per agent (performance, resolution rates, etc.)

Includes:

• Connecting AI agent to your CRM system
• Mapping and syncing customer data (contacts, leads, conversations)
• Automatic lead capture from AI conversations
• Testing real-time data flow and system reliability
• Ensuring compliance with CRM structure and permissions

Optional Training Add-On:

Basic CRM Training Session
[For teams needing guidance on managing contacts and leads within the CRM]

Custom automation systems designed to improve lead conversion, follow-up, and sales efficiency within your CRM.

Includes:

• Custom sales pipeline creation and optimisation
• Automated follow-up sequences (email, WhatsApp, task reminders)
• Lead scoring and segmentation (hot, warm, cold leads)
• Multi-step nurture workflows tailored to your customer journey
• Internal task automation for your team (notifications, assignments)
• Performance tracking dashboards and reporting setup

Optional CRM Management Plan:

Ongoing CRM Optimisation & Management
[Monthly support to refine automations, improve conversions and scale performance over time]

Upon project completion, the AI Agent will remain hosted in my Voiceflow workspace for seamless ongoing management and maintenance. Should you wish to transfer full ownership to your own Voiceflow account, a one-time transfer and setup fee will apply (250 GBP).

Includes:

• Full AI Agent Ownership Transfer to Client [Requires client to set up Voiceflow account]
• Professional Handover Agreement [Including all settings and access details]

Optional Training Plans for In-House Teams:

Staff Training Manual or Seminar [For clients preferring to manage their Agent in-house]